Legal notice

Legal Disclaimer & Product Usage Policy

Last Updated: June 2026

This Legal Disclaimer and Product Usage Policy governs the use of products purchased from BOMA Pakistan and the use of information available on our website. By purchasing or using any BOMA product, you agree to the terms outlined below.


Product Usage Responsibility

All BOMA products must be used strictly according to the user manual, safety instructions, voltage requirements, and operating guidelines provided with the product.

Customers are responsible for:

  • Reading the user manual before use.
  • Following all safety instructions.
  • Using products only for their intended purpose.
  • Ensuring proper electrical connections and voltage compatibility.
  • Keeping products away from water, excessive heat, and unsafe environments unless specifically designed for such use.

BOMA Pakistan shall not be held responsible for damage, injury, or loss resulting from improper use, negligence, misuse, unauthorized modification, or failure to follow operating instructions.


Limitation of Liability

To the maximum extent permitted by law, BOMA Pakistan, its employees, directors, distributors, suppliers, and affiliates shall not be liable for:

  • Indirect or consequential damages.
  • Loss of income or business.
  • Property damage caused by improper use.
  • Personal injury resulting from misuse or negligence.
  • Damage caused by power surges, voltage fluctuations, electrical faults, or natural disasters.
  • Unauthorized repairs or alterations.

Our maximum liability shall not exceed the purchase price of the product concerned.


Warranty Exclusions

The warranty does not cover:

  • Physical damage.
  • Accidental damage.
  • Water or liquid damage.
  • Fire damage.
  • Damage caused by improper voltage.
  • Commercial or industrial use of household appliances.
  • Normal wear and tear.
  • Damage caused by misuse or negligence.
  • Unauthorized repairs or modifications.

Products found to have any of the above issues may not qualify for warranty service, replacement, or refund.


Product Information Disclaimer

While we strive to ensure all product descriptions, specifications, images, and pricing information are accurate, errors may occasionally occur.

BOMA Pakistan reserves the right to:

  • Correct any errors or inaccuracies.
  • Modify product specifications without prior notice.
  • Update pricing at any time.
  • Discontinue products without notice.

Product images are for illustration purposes only. Actual products, packaging, colors, and accessories may vary slightly from the images displayed on the website.


Website Content Disclaimer

All content on BOMA.com.pk, including text, images, logos, graphics, product descriptions, and designs, is provided for informational purposes only.

No content on this website shall be interpreted as professional technical, electrical, legal, or safety advice.

Customers should always refer to the official product manual supplied with the product.


Data Privacy & Security Disclaimer

BOMA Pakistan takes reasonable measures to protect customer information.

By using our website or placing an order, you agree that we may collect and process information such as:

  • Name
  • Phone Number
  • Email Address
  • Shipping Address
  • Order History

This information is used solely for:

  • Order processing
  • Delivery coordination
  • Customer support
  • Warranty services
  • Marketing communications (where permitted)

We do not sell customer information to third parties.

However, BOMA Pakistan shall not be liable for data loss, unauthorized access, cyberattacks, or security breaches caused by circumstances beyond our reasonable control.


Fraud Prevention

BOMA Pakistan reserves the right to:

  • Verify customer information.
  • Cancel suspicious orders.
  • Refuse service where fraudulent activity is suspected.
  • Share necessary information with payment providers, courier companies, and law enforcement authorities when legally required.

Intellectual Property Rights

All trademarks, logos, brand names, product images, website content, and designs displayed on BOMA.com.pk are the property of their respective owners.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.


Governing Law

This policy shall be governed and interpreted under the laws of the Islamic Republic of Pakistan.

Any disputes arising from the use of our products or website shall be subject to the jurisdiction of the courts of Lahore, Pakistan.


Contact Information

For legal, compliance, warranty, or customer service inquiries:

BOMA Pakistan
Wise & Rise SMC Pvt. Ltd.
Gulberg, Lahore, Pakistan

Email: support@boma.com.pk
Website: www.boma.com.pk

By purchasing or using any BOMA product, you acknowledge that you have read, understood, and agreed to this Legal Disclaimer and Product Usage Policy.